Refund policy

Return Policy

30-Day Risk-Free Returns

At FuntoLearn Toys, we want every child to love their new ride. That's why every order is backed by our 30-Day Risk-Free Return Policy.

If you're not completely satisfied with your purchase or simply changed your mind, contact our customer support team within 30 days of delivery, and we'll help you with your return or exchange.

Email: support@funtolearntoys.com

Every eligible return initiated within 30 days includes a free prepaid return shipping label for customers within the contiguous United States. There are no restocking fees.

If you're experiencing any issues with assembly, missing parts, or have questions about your product, our support team is happy to help before you return your order.

Free Exchanges

Received the wrong item or need a replacement?

We're happy to help.

Contact our Customer Support team, and we'll verify availability before arranging your exchange.

There are no additional fees for eligible exchanges. Once we receive your original item, your replacement will typically ship within 2–3 business days.

Return Instructions

To begin a return, simply contact our customer support team.

Once your return has been approved, we'll email you a prepaid return shipping label along with complete return instructions.

Please do not send products back without first contacting our support team, as unauthorized returns may delay processing.

After your returned item has been received and inspected, refunds will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process and post your refund.

Return Eligibility

To qualify for a refund or exchange:

Returns must be requested within 30 days of delivery
Products should be returned in good condition with all included parts and accessories
Products showing excessive damage, misuse, or missing major components may not qualify for a full refund

If your item arrived damaged or defective, please contact us immediately so we can make it right.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.

Please include:

Your order number
A brief description of the issue
Photos of the product and packaging

We'll resolve the issue as quickly as possible by sending replacement parts, a replacement product, or issuing a refund when appropriate.

International & Non-Contiguous U.S. Orders

Alaska, Hawaii, Puerto Rico, U.S. Territories, and APO/FPO Addresses

Returns are accepted within 30 days of delivery, however customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

International Orders

At this time, international orders are considered final sale and are not eligible for return unless the item arrives damaged or defective.

Need Help?

Our goal is simple—to make sure every family has a great experience with FuntoLearn Toys.

If you have any questions about your order, assembly, replacements, or returns, please contact our Customer Support team.